Technology and Computers

Business and Finance Information Technology provides technology services and support for the Business and Finance departments.

BFIT provides tier one and two services for Business and Finance employees on the Tempe, Downtown Phoenix, Polytechnic and West Valley campuses. Our mission is to provide prompt, courteous and effective customer service and technology attention to meet the needs of our departments. For general university technology information, please visit the Enterprise Technology website.

To preserve a safe computing environment, all departments under the BFIT service umbrella must follow these policies and procedures:

Policies

Only BFIT staff members are authorized to install computer hardware and software, establish a standard password for all administrator accounts and move computers and related equipment, including sending such items to ASU Surplus.

Remote connections into BFIT computers have been disabled for security reasons and are part of BFIT policy.

ASU business emails and correspondence are required to use an ASU-managed email box. Remember to stay professional and comply with ASU’s security policies while using ASU email for ASU business matters.

Copying, downloading or storing any unauthorized data on any administration, Business and Finance or Office of the General Counsel computer is strictly prohibited. This includes network servers as well as local workstations. Such data includes but is not limited to the following:

• Any copyrighted material for which the department does not hold a license
• Any materials that depict nudity or that are otherwise sexually explicit, unless authorized
• Music files such as CD audio, WAVs, MP3s or WMAs: This applies to illegally downloaded files and legitimately purchased music

• Video files

   

BFIT will remove all software for which a department does not hold a valid, current license. BFIT supports the following software:

• Cisco AnyConnect VPN client
• Crowdstrike
• Google Chrome, Microsoft Edge and Mozilla Firefox
• Office Suite: Microsoft Office 365 Enterprise or higher
• Operating system: Windows 11 or higher
• Any other ASU-specific applications or BFIT-approved applications

Unauthorized programs will be removed immediately, and an employee’s supervisor will be notified. Such software includes but is not limited to the following:

• Any third-party programs that did not receive approval and undergone a vendor IT risk assessment
• Any unapproved web or cloud tools such as AI-power assistants for notetaking or tools that store ASU data in an unauthorized, non-ASU storage location

In addition to these policies, all employees are bound to the proper and ethical usage of university property, as outlined in SPP 801: Employee Conduct and Work Rules, and must adhere to ACD 125: Computer, Internet and Electronic Communications Information Management Policy. The state of Arizona Revised Statute concerning Internet pornography also applies.

Procedures

All work-related data should be stored in a network location because all data on BFIT servers is backed up and secure.

Note: Any information kept on local machines is not backed up and is not secure, which means valuable data may be permanently lost if a local machine fails.

BFIT sets the computer purchasing standards for the Business and Finance departments. These standards apply to the following types of equipment:

• Computers
• Monitors
• Printers
• Smartphones and tablets
• Any other computer peripheral